Morgans Canoe and Outdoor Adventures is a family business, and we like to think of our customers as extended family. Our hearts go out to any of you that have suffered from grief or loss due to the COVID-19 pandemic. We believe that experiencing the river and the outdoors with loved ones will provide our guests with a sense of connection, interaction, healthiness and celebration.
As restrictions are being lifted, we will continue to take the necessary safety precautions to help prevent the potential spread of the coronavirus and other viruses. We will be following the guidelines as set forth by the CDC and Ohio and Indiana’s Executive Orders, as well local jurisdictions. We will continue to make changes, as necessary or appropriate, to our protocols and procedures. And as always, we will open pending safe water conditions.
Morgan’s Brookville COVID-19 Policy and Procedures
As always, we will open pending safe water levels.
Following are changes we are instituting for your safety, and the safety of our employees, as a result of the COVID-19 crisis:
- All river trips and camping must be booked online. This will limit the contact between the guest and staff.
- Masks are no longer a requirement
Cashier Counter/Building Restrictions
- Protective plexiglass shield separating cashier from guest
- No more than 10 guests will be permitted in the livery at any time.
- The floor will be marked outlining six feet of separation to guarantee safe social distancing between each guest while in line
- Only one representative per group will be permitted to enter the facility; this person should have a completely filled out registration/liability form for the group with everyone’s signature before they enter the building. The forms will be available outside our lodge; or preferably, the form can be filled out before you arrive. The waiver can be printed out from the website. Sanitized pens will be used.
- Individuals in the group that need to sign the liability waiver will be able to do that at tables provided outside of the building; The same representative from the group will come back to the counter to return liability waiver and pay; there will also be Morgan Customer Service associates outside to check your group in
- Pre-payment required via our reservation system to limit exposure and transactions. Paddlesports credits will be available for the amount of your purchase that can be used anytime in the future in the case where you are unable to use the purchased river trip.
- Counters, credit card machines, iPad, pens all cleaned in between guests
- Credit cards/digital payments only; we will not be accepting cash
- Keys will be submitted (as is our policy to track when our customers are off the river). We will hand you a plastic bag and you will put your keys into the bag.
- Restrooms will be disinfected every 2 hours on high traffic days
- Guests and staff MUST wash hands after using the restroom
Transportation
Buses
- Buses will be filled to 80% capacity with groups in a “bubble” seated together
- Buses will be sanitized daily
- Windows will remain open during transport to provide clean air flow
Vans
- Windows will remain open during transport to provide clean air flow
- Vans will be sanitized daily
Equipment
- Life jackets (PFD’s) and paddles will be immersed in a sanitized solution after each use
- Guests may bring their own life jackets (PFD’s) if they are Coast Guard approved
General Practice and Procedures
- We will provide hand sanitizer to our bus drivers, employees, administrative employees and guests at all workplaces
- It will be up to the guest to make sure they are practicing safe social distancing while they are at the facility and on the river; parents please mind your children are following safe distancing
The Morgan family is committed to keeping you as safe as possible during your experience with us on the river . We believe that Mother Nature has provided the perfect venue of the river to enjoy nature, practice social distancing, and have a healthy outdoor experience. Thank you for continuing your trust in the Morgan family.
Morgan’s Fort Ancient COVID-19 Policy and Procedures
Morgan’s COVID-19 Policy and Procedures As always, we will open pending safe water levels. These procedures are subject to change given any updates from our local health department and the CDC.
Following are changes we are instituting for your safety, and the safety of our employees, during the COVID-19 crisis:
- MASKS ARE MANDATORY ON OUR PROPERTY AND IN OUR TRANSPORTATION.
- We are requiring that all guests make reservations online through the reservation portal.
- Per CDC and Ohio Department of Health restrictions, no pets are permitted in any transportation.
- We are also unable to transport personal boats.
Cashier Counter/Building Restrictions:
Our entire registration process will take place in an open air area outside of our building.
- Floor will be marked outlining six feet of separation to guarantee safe social distancing between each guest while in line
- Guests will be required to sign waivers, verify reservations, and leave keys at the time of sign up.
- The forms will be available outside our lodge; or preferably, the form can be filled out before you arrive. The waiver can be printed out here from the website.
- Individuals in the group that need to sign the liability waiver will be able to do that at tables provided outside of the building; The same representative from the group will come back to the counter to return liability waiver and pay.
- Counters, credit card machines, iPad, pens are all cleaned in between guests
- Restrooms will be disinfected every hour; limited to 1 person at a time
- Guests and staff MUST wash hands after using the restroom.
Transportation Buses
- Guests will be separated on buses; guests will be managed according to who are traveling together.
- Separate families traveling from common households or who traveled inside the same vehicle in the same area with 6’ social distancing between groups as marked. Groups traveling together may be seated together
- The seat behind the bus driver will remain empty
- Buses will be sanitized between each trip
- Bus driver will wear an approved mask
- Guests are required to wear masks in the bus ride back regardless of vaccination
- Bus driver will remain outside of bus until guests are loaded properly
- Windows will remain open during transport to provide clean air flow
- Anybody with a low grade temperature will be denied the 6 mile trip. These individuals will be required to take the 3 mile trip and walk back not entering any of our vehicles.
Vans
- Van transportation will be provided for one party at a time.
- We reserve the right to take the temperature of all guests requiring transportation.
- Guests will be separated on vans
- Guests will be required to wear masks in the vehicle rides back.
- Vans will be sanitized between each trip
- Van drivers will wear a mask
- Van driver will remain outside of van until guests are loaded properly
- Windows will remain open during transport to provide clean air flow
- Pets are not allowed in any of our vehicles, as they do not follow social distancing guidelines.
Other Transportation
- All canoes, kayaks, and rafts will be sanitized between usage with an approved sanitizing solution (1/3 cup bleach per gallon of water)
- Life jackets (PFD’s) and paddles will be immersed in a sanitizing solution after each use
- Guests may bring their own life jackets (PFD’s) if they are Coast Guard approved
General Practice and Procedures
- We will provide hand sanitizer to our bus drivers, employees, administrative employees and guests at all workplaces
- We will practice social distancing in our workplaces
- Staff temperatures will be monitored daily
- We are only offering our 6-mile trip with transportation and 3 mile trip with walk back or van back option(Fort Ancient location)
- Social distancing will be reminded at different stages of the trip. Signs will also be posted as reminders.
- It will be up to the guest to make sure they are practicing safe social distancing while they are at the facility and on the river
Personal Equipment:
Due to new State of Ohio Guidelines, for the duration of the COVID-19 outbreak, we will not be able to transport personal boats.
You can still use all of the public access points along the river, given you provide your own transportation to and from with your personal boats. This link provides a list of public access points along the Little Miami River you may use. Our private takeout points are not acceptable places to pick up your personal transports.
We are still here for any questions you may have regarding river conditions, feel free to give us a call any time 513-932-7658 before going out on the water on your own with personal boats.
Any blatant disregard of social distancing practices will not be tolerated and our local law enforcement will be contacted as you are asked to leave the property.
The Morgan family is committed to keeping you safe as possible during your experience with us on the river and from the spread of COVID-19. We believe that Mother Nature has provided the perfect venue of the river to enjoy nature, practice social distancing, and have a healthy outdoor experience. Thank you for continuing your trust in the Morgan family.
